Returns and Refunds

Return & Refund Policy

Return & Refund Policy

Thanks for shopping at Kaleidoscope Creative Co..

If you are not entirely satisfied with your purchase, we're here to help.

Returns

Returns are not available for Digital Downloads. Although if you need assistance accessing your purchase please contact us and we will work with you to correct the situation.
For Physical Products:
You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies; typically 3-5 days.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non¬refundable.

If you have any questions on how to return your item to us, email us at hello@kaleidoscopecreativeco.com or call 706-619-4783.